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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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hannah hayes

January 24, 2024

5  out of  5 rating by hannah hayes
"Cindy Rasmussen is an amazing agent to work with. She is incredibly helpful, willing to go the extra mile to make sure my families insurance needs are met. Cindy is very honest. I highly recommend Cindy Rasmussen your family."
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Nicola Johnson

January 22, 2024

1  out of  5 rating by Nicola Johnson
"I had the worst experience with Wendy at this state farm office. I have been sending in a form for 3 months, and none of the people in this office could contact me to say it was missing something. Like I'm supposed to know their protocols. I dont work there, thats not my job. I called and left voice-mails, have sent multiple emails, and nothing. Crickets. They have been overcharging me for 3 months and refused to contact me in person until today when I said I'd get another agent who could help me in a TIMELY, COURTEOUS, AND PROFESSIONAL manner. The absolute worst in customer service. Do yourself a favor and take your business elsewhere. I did."
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Annie Kidd

January 18, 2023

5  out of  5 rating by Annie Kidd
"A little over a month ago I was in a car accident (some guy attempted to make a u turn in a parking lot and could clear the curb, put his car into reverse and back right into my drive side door), Cindy answered my call on a weekend, between her and her team, they helped me get all the information i needed. The helped me file a claim with the other drivers insurance and even helped me in filing a claim with them when we discovered the other driver's policy was cancled months prior. So greatful they take such care of their clients."
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Steve Reifschneider

August 22, 2022

5  out of  5 rating by Steve Reifschneider
"Cindy was extremely helpful in overcoming some paperwork challenges with the company and was a great help assisting us in securing funds that we had requested. Thank you Cindy and Wendy."
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Haylie Bench

January 6, 2022

5  out of  5 rating by Haylie Bench
"Cindy’s office is so sweet as well as everyone in it. They care about each and everyone that enters there office and make sure there customers are always taken care of. I absolutely love Cindy for her kind heart and her employees Susana and Wendy for there for there amazing customer service. I would recommend Cindy’s office for anyone and everyone."
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F Lopez

January 4, 2022

1  out of  5 rating by F Lopez
"Breeding dogs and actually using the State Farm insurance location to peddle these dogs off and sell. Breeders are just as bad as the Michael vicks shame Cindy"
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Clint Martin

September 22, 2021

1  out of  5 rating by Clint Martin
"I have contacted our attorney and Larry Barker at KRQE about Cindy and State Farm. You have been to our house, so don't say this is a fake review. You got this account from Bob Conroy years and years ago. State Farm motto: Deny, Delay and Defend. You did nothing but give bad info to my wife Sandra Martin. You strike me as a person who would throw a puppy out of a car window on the freeway."
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Daniel Cornish

September 9, 2021

5  out of  5 rating by Daniel Cornish
"Cindy went out of her way to contact me despite my not returning her voicemails due to my busy schedule. She provided quotes and multiple options for coverage that resulted in me saving hundreds of dollars per year on auto insurance, along with life insurance. Friendly, personable, and professional. I highly recommend Cindy for your insurance needs!"
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Laurie Garcia

September 7, 2021

5  out of  5 rating by Laurie Garcia
"Cindy recently helped us out with life insurance matters, which included us changing our minds about what we wanted after she worked out a plan. We are very happy with the service Cindy has provided us."
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Veronica Mendoza

February 28, 2021

5  out of  5 rating by Veronica Mendoza
"Cindy is professional and very knowledgeable. She will make sure your family is well protected. I highly recommend her office."
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Esmeralda Gutierrez

February 28, 2021

5  out of  5 rating by Esmeralda Gutierrez
"Cindy and her team truly are amazing. I recently met Cindy and through her actions she has demonstrated what a great heart she has for those in need. She blessed many in the Fort Worth Texas area with water and food after many were left without due to severe storms. Give Cindy a call as she offers competitive and value driven insurance coverages."
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Diane Cordero Starke

October 11, 2020

5  out of  5 rating by Diane Cordero Starke
"Friendly......changed my car insurance to State Farm"
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September 3, 2020

1  out of  5 rating by TheCarrotTop
"Try to give me a car insurance three times and all three times the Vin number was wrong and all three times the insurance was canceled but she wanted the money anyway and she was not willing to work with me even though she promised she would, she just wanted to charge me for all the time that my insurance was canceled and not correct, very dishonest, would not work with her! Very unprofessional!"
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Ans xswag

August 27, 2020

5  out of  5 rating by Ans xswag
"Very helpful and friendly"
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July 16, 2020

5  out of  5 rating by V
"I have been with State Farm since forever. My husband was an AllState customer. It took several years, but he finally decided to make the switch! We have more coverage AND included life insurance into our policy. We pay HALF of what we were paying with AllState. I had called a State Farm agent up here in Rio Rancho....they took FOREVER in getting me a quote and required so much information, after multiple phone calls and emails, I gave up. I called Cindy's office, told Wendy what we wanted and what needed coverage. Within 30 minutes I had my quote emailed to me. Finalization of everything was in the blink of an eye. What really took me by surprise was the fact that I needed to sign some paperwork. Wendy didn't say, "What time can you come into the office to sign the paperwork?" She said, "If you're comfortable, I can come to you." WHAT?! Nobody ever does that! You don't get customer service like that these days. I HIGHLY recommend Cindy and her State Farm team. You WILL NOT BE DISAPPOINTED!"
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Brenda Jaramillo

July 26, 2019

5  out of  5 rating by Brenda Jaramillo
"Really great people. Very respectful and always help me when needed."
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Michelle Stump

January 25, 2019

5  out of  5 rating by Michelle Stump
"She is the best State Farm Agent in New Mexico! Office staff is super helpful and kind!"
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oh jay

December 14, 2018

1  out of  5 rating by oh jay
"Worst agent I've ever experienced. Difficult to put it to words how awful of an experience I have had to continue to have with these people. As soon as I find alternative coverage I will cancel with them! I have spoken with you, cindy. You left me hanging at the mvd when I was trying to register my vehicle. Now my rates are completely out of whack and you guys can do nothing to explain it. My opening bill was 48 and was supposed to be that from them on. Second bill was 90 and supposedly was corrected and a credit issued. Next month I wasn't supposed to have much of a bill and what happens, 70 now! Corporate offices will now be called!!!"
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Rachel Navarro

December 4, 2018

5  out of  5 rating by Rachel Navarro
"I highly recommend Cindy Jiacalone’s office! I have my renters insurance (lowest price in town with the best coverage) and auto insurance (you know it best price for the best coverage) with Cindy. All of Cindy’s staff is knowledgeable, helpful and deserve 5 stars! Thank you all for always exceeding my expectations. You are the BEST!!"
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David Beres

November 14, 2018

5  out of  5 rating by David Beres
"Great agent. Highly recommend."
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John Gallagher

October 27, 2018

5  out of  5 rating by John Gallagher
"I've had state farm insurance in the past and when I moved to my new place, my landlord told me about getting renter's insurance. So I went to talk to an agent and got a quote on the policy, and I went back to begin my insurance policy with state farm. They offer affordable rates and I am glad to be a part of the state farm family. Great job!!"
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Scott Blanton

October 10, 2018

5  out of  5 rating by Scott Blanton
"She helped me so much with retirement planning. She is a great and her current staff is awesome. Thanks Cindy!!!"
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Jessica Alvarez

October 9, 2018

5  out of  5 rating by Jessica Alvarez
"I'm shocked that anyone gave this office a 1 star review. They are efficient, accessible, and helpful!"
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Samantha Nguyen-Le

October 9, 2018

5  out of  5 rating by Samantha Nguyen-Le
"Cindy is an extremely knowledgeable and caring agent."
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Chadd Kawata

October 9, 2018

5  out of  5 rating by Chadd Kawata
"Friendly, knowledgeable, established and local. Cindy is Awesome!! Thank you."