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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kellie Horton

Kellie Horton

July 27, 2026

5  out of  5
rating by Kellie Horton
"I have been with State Farm for over 40 years. Cindy has been by far my best agent."
We responded:
"Oh how we love working with you. "
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Yvette

July 15, 2026

5  out of  5
rating by Yvette
"Excellent,fast and efficient service"
We responded:
"We appreciate you, thank you. "
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Steve Reifschneider

July 10, 2026

5  out of  5
rating by Steve Reifschneider
"Cindy was extremely helpful in overcoming some paperwork challenges with the company and was a great help assisting us in securing funds that we had requested. Thank you Cindy and Wendy. A great caring staff"
We responded:
"Always our pleasure to help. We appreciate you Steve"
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Bill Forman

July 9, 2026

5  out of  5
rating by Bill Forman
"They were very profession"
We responded:
"Thank you Bill. We are here for you and appreciate you as our valued customer"
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Bongnathan Jeengus

July 8, 2026

5  out of  5
rating by Bongnathan Jeengus
"What great service! Always extremely polite and professional even when the going gets rough with system errors and inconveniences. They have always pushed to give the best service and have taken care of every vehicle I've insured through them while helping me navigate the hoops of the corporate system. I am especially grateful for Bryanna for keeping me updated and diligently working on my policy for my new motorcycle while dealing with many frustrating speedbumps out of her control. I know I can be a bit needy and persistent and she not only tolerated but catered to me with my requests leaving me with far more answers than questions. You guys absolutely rock! Thanks so much again Bryanna!!!"
We responded:
"We are great full for the privilege to assist you with your insurance needs."
Profile photo of Edward Rossol

Edward Rossol

July 6, 2026

5  out of  5
rating by Edward Rossol
"I am a new auto insurance customer. Bryana was incredibly professional, very helpful, and patient
Ed R."
We responded:
"We welcome you to our agency family"
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Alex Williams

July 1, 2026

5  out of  5
rating by Alex Williams
"Always extremely helpful and very quick with response times. Couldn't recommend enough! For years, Wendy has always taken great care of me as a client."
We responded:
"Alex thank for the feedback back regarding Wendy. She genuinely cares about our valued customers.Thank you for being a part of our state Farm family."
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John Fryar

July 1, 2026

5  out of  5
rating by John Fryar
"I have had the pleasure to work with Cindy, Wendy and the other members of her team for a few years now. I have had nothing but Great Service whenever I have need a question answered or help on an issue. Thank You So Much!"
We responded:
"John you have been such a pleasure to assist. You have such a wonderful family and it shows how much you care for them. Thank you"
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Bill Byrd

June 25, 2026

5  out of  5
rating by Bill Byrd
"Been with Cindy and the family for what seems like over a decade now. We have navigated all of life's changes and she and Wendy always take the time to ask how I'm doing and if I have everything I need. Couldn't recommend them more! Thanks!"
We responded:
"Bill, you are a part of our family! Thank you for being with us so long, we appreciate you."
Profile photo of Sharon S. G.

Sharon S. G.

June 24, 2026

5  out of  5
rating by Sharon S. G.
"Bryana was very helpful and quickly provided the insurance documents I needed. She made the transaction seamless. 5*"
We responded:
"Thank you for allowing us to serve you. We appreciate being g a ke to work with you!"
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Deena Turnbull

June 24, 2026

5  out of  5
rating by Deena Turnbull
"Cindy has Gone Beyond but Kind to me ALWAYS have had a Good Experience with State Farm"
We responded:
"You are a part of our State Farm family. Hugs"
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Antonio Morales

June 17, 2026

5  out of  5
rating by Antonio Morales
"Cindy and her Team have been Very RESPECTFUL AND HELPFUL and very PLEASAN"
We responded:
"It's a pleasure working with you. Thank you for being such a valued customer."
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Terry Maes

April 6, 2026

5  out of  5
rating by Terry Maes
"Ive been with Cindy and Wendy for nearly a decade and my dad a lifetime with statefarm. They've insured my boats, home and cars. Everything I've ever been told by them has come to pass. They've always been transparent with me and honor everything they say. They're easily able to reach when I have questions or concerns. Excellent customer service! Thanks guys for making me feel valued."
We responded:
"Terry it is such a pleasure working with you. We treasure our relationship with you. "
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Scott Weatherred

March 29, 2026

5  out of  5
rating by Scott Weatherred
"Cindy and her team are so helpful, anytime I need to make a payment or have quest about my policy they are happy to help, and I am always kept up to date on any changes to my policy."
We responded:
"Scott, it is such a pleasure working with you."
Profile photo of Mia Bishop

Mia Bishop

March 23, 2026

5  out of  5
rating by Mia Bishop
"Outstanding customer service!!!
When I called Wendy helped me, she was very understanding of my situation and helped me figure out what the best route was. She answered quickly even when they were about to close. Cindy has also been wonderful, she works with me and makes sure that I have all the information I need. I highly recommend this agency!"
We responded:
"Mia welcome to our State Farm family. It has been a pleasure working with you. Thank you for the review with Wendy. She always strives to help people understand the coverages avaliable and design a package that is affordable and gives the best protection."
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Abq

January 28, 2026

1  out of  5
rating by Abq
"Terrible customer service!!!!"
We responded:
"Please disclose who you are so we can address your concerns."
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Patric Neis

September 30, 2024

1  out of  5
rating by Patric Neis
"Horrible customer service!!!!
Business hours posted online are not accurate. They leave a sign on the door for the hours that day. They are completely unreachable by phone. They want you to text but will not respond for hours. Would not allow me to make changes on my joint policy because they didn’t like me suggesting that I will be taking my business elsewhere. when confronted with a complaint about customer service they threaten with harassment charges. Very unprofessional service from this agency. Would not recommend giving these people your money."
We responded:
"I did have a chance to reach out to Patric and was not able to get a word in as he kept talking over me. Indeed there is a sign on the door as I was just released from the hospital and we knew there would need to be hours changed for the day.
If we are currently with a customer we give the option to text so we may address a customer's needs as quickly as possible. Unfortunately every interaction we have with Patric involves conflict and drama. His partner on the other hand is very pleasant and cordial. We wish you the very best in the future"
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hannah hayes

January 24, 2024

5  out of  5
rating by hannah hayes
"Cindy Rasmussen is an amazing agent to work with. She is incredibly helpful, willing to go the extra mile to make sure my families insurance needs are met. Cindy is very honest. I highly recommend Cindy Rasmussen your family."
We responded:
"It is a pleasure being able to assist you with your insurance needs. We know that family means the world to you and we keep that in mind while guiding you withe the proper coverages and limits to protect the thing you treasure the most, your family. "
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Nicola Johnson

January 22, 2024

1  out of  5
rating by Nicola Johnson
"I had the worst experience with Wendy at this state farm office. I have been sending in a form for 3 months, and none of the people in this office could contact me to say it was missing something. Like I'm supposed to know their protocols. I dont work there, thats not my job. I called and left voice-mails, have sent multiple emails, and nothing. Crickets. They have been overcharging me for 3 months and refused to contact me in person until today when I said I'd get another agent who could help me in a TIMELY, COURTEOUS, AND PROFESSIONAL manner. The absolute worst in customer service. Do yourself a favor and take your business elsewhere. I did."
We responded:
"Unfortunately you were sent a form to sign on 3 different dates and not until the last time the form was sent did you sign and return it. There were 3 pages and you only returned one making it null and void.
I offered to pay the difference in the fee assesed which was about $22 and you refused my offer.
I show in my records it was a different team member you were working with not Wendy.
When you called your language was abusive and foul which is not acceptable. We are here to help and assist our customers and hope you can accept your lack of returning the forms in a timely and appropriate manner have caused this issue.
We wish you the best with the new carrier you choose."
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Annie Kidd

January 18, 2023

5  out of  5
rating by Annie Kidd
"A little over a month ago I was in a car accident (some guy attempted to make a u turn in a parking lot and could clear the curb, put his car into reverse and back right into my drive side door), Cindy answered my call on a weekend, between her and her team, they helped me get all the information i needed. The helped me file a claim with the other drivers insurance and even helped me in filing a claim with them when we discovered the other driver's policy was cancled months prior. So greatful they take such care of their clients."
We responded:
"We value you like family. Thank you for letting us help you in your time of need."
Profile photo of Haylie Bench

Haylie Bench

January 6, 2022

5  out of  5
rating by Haylie Bench
"Cindy’s office is so sweet as well as everyone in it. They care about each and everyone that enters there office and make sure there customers are always taken care of. I absolutely love Cindy for her kind heart and her employees Susana and Wendy for there for there amazing customer service. I would recommend Cindy’s office for anyone and everyone."
We responded:
"Thank you, we so enjoy you and your family. Thanks for referring us"
Profile photo of F Lopez

F Lopez

January 4, 2022

1  out of  5
rating by F Lopez
"Breeding dogs and actually using the State Farm insurance location to peddle these dogs off and sell. Breeders are just as bad as the Michael vicks shame Cindy"
We responded:
"I do take my dog to work as customers love them. We offer pet insurance and having the dog there is a great way that people see my love for them."
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Clint Martin

September 22, 2021

1  out of  5
rating by Clint Martin
"I have contacted our attorney and Larry Barker at KRQE about Cindy and
State Farm.
You have been to our house, so don't say this is a fake review. You got this account from Bob Conroy years and years ago.
State Farm motto: Deny, Delay and Defend.
You did nothing but give bad info to my wife Sandra Martin.
You strike me as a person who would throw a puppy out of a car window on the freeway."
We responded:
"We have never spoken to you nor do we have a customer profile on you. FAKE REVIEW PRIOR EMPLOYEE"
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Daniel Cornish

September 9, 2021

5  out of  5
rating by Daniel Cornish
"Cindy went out of her way to contact me despite my not returning her voicemails due to my busy schedule. She provided quotes and multiple options for coverage that resulted in me saving hundreds of dollars per year on auto insurance, along with life insurance. Friendly, personable, and professional. I highly recommend Cindy for your insurance needs!"
We responded:
"Thank you Daniel, we value our customers and want to protect what is important to you as an individual."
Profile photo of Laurie Garcia

Laurie Garcia

September 7, 2021

5  out of  5
rating by Laurie Garcia
"Cindy recently helped us out with life insurance matters, which included us changing our minds about what we wanted after she worked out a plan. We are very happy with the service Cindy has provided us."
We responded:
"Taking care of my customers is always important to me."